Legal Notice

In compliance with Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided about the person responsible for this website:

• Company name: Teneryfa Apart S.L.
• Tax ID (NIF): B75643361
• Registered address: Calle Herrero, 3/14 – 38677 Tijoco Bajo, Adeje, Santa Cruz de Tenerife, Spain
• Commercial Registry: Mercantile Registry of Santa Cruz de Tenerife
• Contact email: info@transotel.com
• Phone: +34 822 27 61 00
• Website: https://transotel.com

Transotel is a commercial brand of Teneryfa Apart S.L. that provides a luggage and equipment collection, transport and delivery service between hotels and to private addresses within Spain, operating in two independent areas: the Canary Islands (shipments within the archipelago) and mainland Spain (shipments delivered within the mainland or in Europe). No shipments are made between the Canary Islands and the mainland. Service in the Balearic Islands will be available soon.

This Legal Notice applies to all pages and content of the domain https://transotel.com and its subdomains. Access to this website is free of charge, except for the contracted luggage transfer services, the price of which is indicated before order confirmation.

Teneryfa Apart S.L. reserves the right to modify, suspend or interrupt access to the website at any time, without prior notice and without liability to the user.

All contents of this website—including, without limitation, texts, photographs, graphics, images, logos, icons, software, source code, databases, design and structure—are the property of Teneryfa Apart S.L. or its licensors and are protected by Spanish and international intellectual and industrial property legislation.

Any reproduction, distribution, public communication, transformation or any other act of exploitation of the content without the prior written authorisation of Teneryfa Apart S.L. is expressly prohibited. The trademark TRANSOTEL and its associated logos are distinctive signs that are registered or in the process of being registered.

Failure to comply with these restrictions may result in appropriate legal action.

Teneryfa Apart S.L. does not guarantee the uninterrupted availability and continuity of the website. It is also not responsible for any damages caused to the user as a result of failures or disconnections in telecommunications networks, technical errors beyond its control or force majeure circumstances.

The website may contain links to third-party pages. Teneryfa Apart S.L. assumes no responsibility for the content of such sites, nor for any damages arising from their use.

The information published on this website is for informational purposes only and does not constitute professional advice of any kind.

These conditions are governed by and interpreted in accordance with current Spanish legislation, especially Law 34/2002 (LSSI-CE), Royal Legislative Decree 1/2007 (LGDCU), Organic Law 3/2018 (LOPDGDD) and Regulation (EU) 2016/679 (GDPR).

For the resolution of any dispute arising from the use of this website or the contracting of services, the parties expressly submit to the Courts of Santa Cruz de Tenerife, waiving any other jurisdiction that may apply to them, except in cases where current consumer and user protection regulations establish another mandatory jurisdiction.

Teneryfa Apart S.L. reserves the right to update, modify or delete information on this website without prior notice. This Legal Notice may be modified at any time; the current version will always be the one published on this page, indicating the date of the last update.

Users are advised to periodically review this Legal Notice to stay informed of any changes.